How to order

New customer:

Add the selected product to the shoppingcart. You will now see the item in your shoppingcart. You can choose Continue shopping or Continue to account. Please select your country from the dropdown menu. You see the total amount of the order, including shipping and discounts (if applicable). Click Continue to account.

On the Account tab you can create an account, or login if you already have one. Use the Copy billing information button if the delivery address is the same as the billing address. Specify an emailaddress (this will be used as your username) and choose a password.

On the Shopping details tab you see the summary of the order and what the billing and delivery addresses are. In the Remark box you can add additional information. If everything is correct, proceed with Continue to payment.

On the Payment tab you can select the payment method. We currently offer two methods:

  1. If you choose to pay with Paypal, iDeal, Sofort Banking, Belfius, Bancontact or Creditcard you will be directed to the website of the paymentservice to confirm payment. After that and accepting our terms and conditions, you can click on Confirm your order. You will get an email with the order confirmation. The order will be picked and shipped as soon as is possible. This is usually within a week, but occasionally it may take a little longer.
  2. If you choose Payment in advance and click on Confirm your order, you will get an email with the order confirmation. The order will then be picked as soon as possible, and you will get a proforma and payment/bank details by email. Please note that it can take 2-4 (work) days before you get the proforma. Payments can then be made by wiring the money to our bank, having your credit card charged or paying with paypal. After the money is in our bankaccount, the order will be shipped as soon as possible. This is usually within a week after reception of payment, but occasionally may take longer.

Click Confirm your order to complete ordering.

When does my order get delivered?

If you pay directly using Paypal, iDeal or another of the services mentioned, your order will be shipped as soon as possible. This is usually within a week, but can take longer. If you choose Payment in advance, you will be sent a proforma within 2-4 (work)days. It depends on when we receive payment for the order to be shipped. This is usually within a week after reception of payment, but can take longer. Orders with payment in advance take at least 4 days before they are shipped.

Can I collect my order at one of the showrooms?

Yes, this is possible. Please make the order over the website. Then send an email or make a phone call in which you mention that you want to collect the order in one of the showrooms, and specify at which showroom you want to collect it. We will let you know when your order can be collected.